Privacy Policy
Last updated: 20 February 2026
1. Who we are
This website is operated by LJF Property Consultancy Ltd (Company No. 16255658), registered in England and Wales. Our registered office is 132 Street Ln, Gildersome, Leeds LS27 7JB.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.
If you have questions about this policy, contact us at info@laurenfrainconveyancing.co.uk or call 0330 057 7289.
2. What data we collect
When you use this website, we may collect and process the following personal data:
- Contact form submissions — your name, email address, phone number (if provided), the service you are enquiring about, and any message you include.
- Cookie preferences — whether you have accepted or declined analytics cookies, stored locally on your device.
- Analytics data (only if you consent) — anonymised usage data such as pages visited, referral source, and approximate location, collected via Google Analytics.
3. How we use your data
We use the data we collect for the following purposes:
- To respond to your enquiry and provide you with a conveyancing quote.
- To communicate with you about our services where you have contacted us.
- To improve our website based on anonymised usage patterns (with your consent).
4. Lawful basis for processing
Under the UK GDPR, we rely on the following lawful bases:
- Consent — for analytics cookies. You can withdraw consent at any time by clearing your browser’s local storage or declining cookies when prompted.
- Legitimate interests — for processing contact form submissions to respond to your enquiry and provide our services.
5. Cookies and local storage
This website uses the following cookies and local storage:
| Name | Purpose | Duration |
|---|---|---|
| cookie-consent | Records whether you have accepted or declined analytics cookies | Persistent |
| _ga / _ga_* | Google Analytics — distinguishes unique visitors (only set if you consent) | Up to 2 years |
The cookie-consent value is stored in your browser’s local storage, not as a traditional cookie. It does not leave your device.
6. Third-party services
- Formspark — our contact form submissions are processed by Formspark. Their privacy policy is available at formspark.io.
- Google Analytics (if consented) — Google’s privacy policy is available at policies.google.com.
- Google Maps — an embedded Google Map is displayed on some pages. Google may collect data through this embed in accordance with their privacy policy.
7. Data retention
Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter. If your enquiry leads to a client relationship, your data will be retained in accordance with our obligations as a regulated conveyancer.
8. Your rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data where there is no compelling reason for continued processing.
- Restrict or object to processing of your data.
- Request portability of your data.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at info@laurenfrainconveyancing.co.uk.
9. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
See also our Terms & Conditions.